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Online Bingo Complaints And Issues


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Old 22-11-2007, 12:59 AM
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I understand the forum and sites here are mainly uk sites and often do not include US players, but many sites not in uk accept uk players also. One of them is a new site in the beta testing stage destined to open in full on Dec. 1st. It is a free game now with players accumulating most games played and most money earned in exchange for "real accounts" when the pay game opens.
As I have witnessed there, the same people are winning all the free accounts for the most part. To me, this is a great setup for houseplayers, and just a bit suspiciious that the same people are winning every week. If it was a fair proposition, every player would be limited as to the number of free accounts they could win. It seems like they are loading up certain people with funds to play when the site opens and have a perfectly valid reason for seeing the same people all the time. I did play there for a few weeks, but got real weary of seeing the same people win day after day, in spite of the fact that there is a max number of cards to be played each game and I played max every game. I perhaps won 6 or 7 games in that 2 week period, while some won that many in a few hours. The random number generator is not so random, or the software may be manipulated....in my opinion.
If that is indicative of the daily operation and function of the pay game, someone would have to hold a gun to my head to force me to deposit there.
I emailed them when the site opened to get some info on the site..owners, sister sites, licensing country, software used, rules of games..etc. because none of that is displayed on the site. Never got a response after inquiring at least 4 times. They claim to invite players to offer suggestions, ask questions.... but apparently and true to form, it is just a lot of hot air. This site is happydaysbingo.com and it sure was not happy for me! No one likes losing continually, even in freegames, but losing to the same people all the time causes unlimited frustration and raises some suspicions, as it should if one has a mind to think with!
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Old 22-11-2007, 09:00 AM
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Thanks for raising that one. I moved it to the complaints forum rather than general chat. I've seen the site before it was live, what you're mentioning about the winners seems very suspect - especially if there's card limits in place. Anyone else checked them out yet?
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Old 23-11-2007, 06:25 PM
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I have never heard of them but I would stay away from a site that doesn't have a faqs page or information on the rules. It does seem fishy that so many of the same people are winning all the time. Thanks for the heads up.
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Old 25-11-2007, 11:58 AM
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I agree with Tater and Dio on this one. It just seems a bit suspect if you know what I mean.
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Old 05-12-2007, 06:21 PM
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Hi all- I would like to respond to the above about Happy Days Bingo. Over the last 6 weeks we have been offering our bingo games as ‘free’ games for testing purposes and offering genuine money prizes in the form of real money accounts upon launch of Real Money. We offered the sites on a free basis at first to allow the community to see what we are doing and to get real feedback.
We have had a fantastic response to the game and the Bingo Marathon. We have had over 60 winners of cash accounts. Players that have won games and prizes have spent a very long time on the game and consequently have won. It is true to say that there have been winners on our weekly winners list that are constant- these players however generally play on the site all day!
The free version of the game has a dual purpose not only to test the game, of which if you’re a regular player you can see we have made adjustments, but to also help promote the site- I can categorically state that there are no ‘house’ players here; firstly the game is for free, secondly this would in no way help promote us, thirdly we have a raft of testimonials to show otherwise, and lastly we do not as a company condone this practice that unfortunately some sites do. We fully understand that bingo is a community game and we have no interest whatsoever in going against this.
Testing has been successful and showed some areas we needed to fix, these have been done. I can also confirm as I have received all support emails from Happy Days that no such email was received asking these questions. We have had a list of helpful suggestions which we have listened to and also tried to implement to the best of our ability. We also have a FAQ section (a more comprehensive one will naturally be launched for real money as well as a full set of terms and conditions, regulatory issues and company information and any rules needed)
We will be launching for real money very soon but we will also have the free rooms as well so all players can come to our site.
In our free testing stage we haven’t had full time chat masters or support—this will change when we launch for real money and the teams are already in place.
The Bingo Marathon has now finished but as stated we will be running the free rooms alongside the real money versions. We invite anyone to play and see for themselves and send us your comments. For free players we will also be awarding lucky dip prizes.
Happy Days is focused on the community having a good time; when we launch our promotions, sign up and deposit bonus etc im sure you will see that we will be doing our best to offer as much as possible.
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Old 21-02-2008, 04:40 AM
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Sorry I have not responded to this latest post from the rep. from happy days, but I recently went back to check it out.
Suffice it to say, nothing has changed. No on site help,save the email of support. I did write them many letters without a response and I can say without any compunction that they lie when they say I did not.
Exoticbingo and happy days have the exact same players, chathosts, jackpots,software and winners, but different log ins. Maybe that is so the big winners can have 2 accounts without it being considered multiple accounts. I havent figured that out yet. The same people that won continuously are still winning.
Every site that goes into beta testing has bots or housies..some "lose" them afterwards,some dont... but for someone to even suggest that housies are of no use is just ridiculous, free site or not. Of course they are useful! it beefs up the data base, encourages others to participate, allows a site to give those "cash accounts" to the site itself and also serves to check the functionality of the site with any number of people playing. It really irritates me to see sites treat players like they have no common sense or ability to detect suspicious behavior when it is thrown up in their faces, and further annoys me that they think they can erase all your suspicions with a few empty promises, lame excuses and glib hype talk about how "cool" they are.
It is NOT cool seeing the same people winning on a regular basis, it is not cool emailing and never getting a response, and it is most certainly not cool having a rep.from a site say one is lying about trying to communicate with them! if they had trouble tickets as a help feature at their site,he (she) would NEVER have been so bold to tell that LIE! No such email was received? I dont remember giving any details about the content of the emails, so how does he know it was not received? Surely they received many emails,how can he say mine was not among them?
Do yourselves a favor and avoid this site unless you are masochistic or enjoy having a large scoop of common BS dumped on your little depositing head.
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