As our readers are aware, we have our very own pay to play brand called Tidy Bingo. It’s a site that we have poured ourselves into since its launch in August 2013. We’ve always been proud of the site, and our ethos of being about the player is more than apparent when you visit. However, whilst our stance hasn’t changed, it seems the 15 Network as a whole has moved the proverbial goal posts.
Without notice to their partners, or players, the 15 Network recently made changes to the Terms and Conditions surrounding the first withdrawals at ALL brands on the network, not just Tidy Bingo. The change that was implemented is one that we are not at all happy with and are currently negotiating with the powers that be about.
The change saw the minimum amount that has to be wagered before first withdrawal increased from £30 to a whopping £100. It is worth noting however that this does only affect your first withdrawal. Once you have processed a cashout, no other stipulations are in place other than you must have a minimum £30 cash in your account and will forfeit any bonus funds and / or loyalty points in your account at the time of withdrawal.
Whilst we believe it to be unacceptable (and three other brands originally did too), the majority of sites on the network (of which several are owned and managed by the 15 Network Managing Director) have just accepted the increase and care little for the impact to the player.
The change was implemented some time back but only came to our attention when checking the T & C’s of another brand on the network who is currently offering £5 free, no deposit required. When we prepare our bonus pages, checking T & C’s is something we do with every amendment.
Tidy has always been about the player and whilst some changes have been implemented that we didn’t overly agree with; for the most part they haven’t really had a massive negative impact on the player.
And if we’re honest, this change might not but if it affects one player badly, it is one too many in our opinion.
To see all brands that are affected by these change in T & C’s, please click here.
What do you think of the change? Would it be a deal breaker for you?
By: Nickie Shute